The service
Play Planet is a browser games subscription for Telus mobile customers in Canada. You need an active Telus mobile line and a compatible device with internet access.
Telus Terms
How Play Planet works for Telus customers. These terms complement our Terms of Service and do not replace Telus's own customer terms.
Price and billing
The subscription costs $15 CAD / 30 days, plus applicable taxes (GST/HST/PST).
The charge is added to your Telus mobile bill and the subscription renews automatically until you cancel it.
How to cancel
Text STOP to 5484 and your subscription is cancelled straight away.
All cancellation options and the refund policy are on our Unsubscribe & Refund page. Unsubscribe and refund
Refunds
You can request a refund within 30 days of the charge by writing to help@playplanet-ca.com.
Help
Questions about your subscription or a charge? Email help@playplanet-ca.com and include the mobile number you subscribed with.
Telus customer terms
Your Telus mobile service is also governed by Telus’s own terms. You will find the link to them in our Terms of Service. Terms of Service